Every organization wants software that works. But the ones that consistently outperform their competitors set a higher bar: they build software people actually want to use. The difference might sound subtle, but the impact is enormous. Software that merely functions can force users into rigid, confusing workflows. Software that feels intuitive liberates them to do…

Application support doesn’t usually get the spotlight. It’s the team behind the curtain, solving issues before anyone notices, and preventing the problems that slow down progress. But inside high-performing organizations, support isn’t a cost center—it’s a multiplier. The quality of your support function quietly shapes the pace, quality, and reliability of everything your teams build.…

Modernization Is No Longer a Future Project — It’s the Foundation of Your Next Stage of Growth For years, modernization sat on the long-term roadmap—important, but never urgent. Teams squeezed just a little more life out of legacy systems, patched around limitations, and accepted clunky processes as part of the job. But the truth is…

A local law firm hoped to bring more functionality to the base SharePoint implementation, and they needed to begin using the platform for deeper integration and communication around client workflows.

A large manufacturer identifies that their current ERP warehouse functions are cumbersome and require too many clicks. The built-in Warehouse App was not user-friendly and required more staff to use due to the high volume of transactions and the time it takes to process each action in the system.

Metrolina Nephrology Associates (MNA), a leading nephrology practice in the Greater Charlotte area, faced many challenges when they approached the New Charter Technologies (NCT) team. Their goal was to help provide value-based healthcare to all their patients faced with kidney disease.